International Orders
1. ORDER PROCESSING
- For all orders placed before 8am on a working day, parcels will be shipped out from our warehouse on the same day.
- For all orders placed after 8am on a working day, parcels will be shipped out from our warehouse on the following (working) day.
- For all orders placed on a non-working day, parcels will be shipped out on the following (working) day.
2. INTERNATIONAL ORDER DELIVERY
- For all international orders, overseas purchasers are to ensure that the product can be lawfully imported to the destination country before placing any order. The recipient is also responsible for any custom fees or import duties that is imposed by their home country.
- Do note that we are unable to ship liquid products internationally. All orders will be refunded.
- For all shipments, a tracking number will be provided for each international order.
- Kindly refer to the respective shipping zones below for the delivery rates. Different delivery partners are engaged to ensure that all recipients enjoy the lowest shipping rates.
SHIPPING INFORMATION
2A. SHIPPING ZONE A - MALAYSIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
|
Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
15.00 SGD 21.00 SGD 24.00 SGD 27.00 SGD 30.00 SGD 32.80 SGD 35.50 SGD 38.20 SGD |
10 - 24 Working Days |
2B. SHIPPING ZONE B - SOUTH KOREA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
16.00 SGD 20.00 SGD 23.00 SGD 26.00 SGD 29.00 SGD 32.00 SGD 35.00 SGD 38.00 SGD |
6 - 8 Working Days |
2C. SHIPPING ZONE C - CHINA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL - Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
158.90 SGD 238.95 SGD 324.35 SGD 403.15 SGD 481.95 SGD 528.40 SGD 574.85 SGD 621.30 SGD |
7 - 10 Working Days |
2D. SHIPPING ZONE D - JAPAN
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
28.00 SGD 43.00 SGD 47.40 SGD 51.20 SGD 55.00 SGD 58.60 SGD 62.20 SGD 65.70 SGD |
6 - 8 Working Days |
2E. SHIPPING ZONE E - AUSTRALIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
23.00 SGD 35.00 SGD 42.00 SGD 52.00 SGD 62.00 SGD 72.00 SGD 82.00 SGD 92.00 SGD |
8 - 12 Working Days |
2F. SHIPPING ZONE F - NEW ZEALAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg |
33.00 SGD 50.00 SGD 84.00 SGD 102.00 SGD 121.00 SGD |
9 - 11 Working Days |
| SF Express |
5kg - 6kg 6kg - 7kg 7kg - 8kg |
139.85 SGD 153.25 SGD 166.60 SGD |
9 - 11 Working Days |
2G. SHIPPING ZONE G - HONG KONG
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| SF Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
44.40 SGD 63.30 SGD 82.25 SGD 101.15 SGD 120.10 SGD 133.65 SGD 147.20 SGD 160.80 SGD |
6 - 9 Working Days |
2H. SHIPPING ZONE H - PHILIPPINES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
20.00 SGD 30.00 SGD 42.00 SGD 46.00 SGD 51.00 SGD 56.00 SGD 61.00 SGD 64.00 SGD |
8 - 17 Working Days |
2I. SHIPPING ZONE I - INDONESIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
36.30 SGD 52.35 SGD 65.35 SGD 75.45 SGD 85.45 SGD 95.00 SGD 104.60 SGD 113.00 SGD |
6 - 10 Working Days |
2J. SHIPPING ZONE J - UNITED STATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
38.00 SGD 53.00 SGD 73.00 SGD 93.00 SGD 103.00 SGD 113.00 SGD 128.00 SGD 143.00 SGD |
6 - 9 Working Days |
2K. SHIPPING ZONE K - DENMARK, SWEDEN, SWITZERLAND, FINLAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
50.60 SGD 88.50 SGD 125.80 SGD 140.20 SGD 153.50 SGD 165.90 SGD 178.40 SGD 190.80 SGD |
7 - 10 Working Days |
2L. SHIPPING ZONE L - BELGIUM, FRANCE, GERMANY
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg |
50.60 SGD |
4 - 10 Working Days |
| UPS Worldwide Expedited |
1kg - 2kg 2kg - 3kg 3kg - 4kg |
82.10 SGD 107.90 SGD 133.80 SGD |
4 - 10 Working Days |
| Qxpress - International |
4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
153.50 SGD 165.90 SGD 178.40 SGD 190.80 SGD |
4 - 10 Working Days |
2M. SHIPPING ZONE M - UNITED KINGDOM
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
35.15 SGD 55.40 SGD 105.50 SGD 117.30 SGD 128.10 SGD 137.90 SGD 147.70 SGD 157.40 SGD |
7 - 10 Working Days |
2N. SHIPPING ZONE N - BRUNEI (Only Brunei Darussalam)
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
31.10 SGD 49.60 SGD 67.90 SGD 75.10 SGD 81.70 SGD 87.80 SGD 93.90 SGD 100.00 SGD |
4 - 10 Working Days |
2O. SHIPPING ZONE O - CAMBODIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority® |
0kg - 1kg |
63.90 SGD |
6 - 9 Working Days |
| SpeedPost Priority | 1kg - 2kg | 90.00 SGD | 6 - 9 Working Days |
| FedEx International Priority® | 2kg - 3kg | 115.75 SGD | 6 - 9 Working Days |
| SpeedPost Priority |
3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
130.55 SGD 146.25 SGD 159.35 SGD 172.45 SGD 185.55 SGD |
6 - 9 Working Days |
2P. SHIPPING ZONE P - LAOS, MYANMAR
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| SpeedPost Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
63.80 SGD 90.00 SGD 112.25 SGD 130.55 SGD 146.25 SGD 159.35 SGD 172.45 SGD 185.55 SGD |
5 - 9 Working Days |
2Q. SHIPPING ZONE Q - BANGLADESH, PAKISTAN, SRI LANKA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| SF Express - Standard Express |
0kg - 1kg 1kg - 2kg |
61.00 SGD 87.80 SGD |
5 - 9 Working Days |
| SingPost - International |
2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
112.30 SGD 130.60 SGD 146.25 SGD 159.35 SGD 172.45 SGD 185.55 SGD |
5 - 9 Working Days |
2R. SHIPPING ZONE R - THAILAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
16.00 SGD 24.00 SGD 26.00 SGD 30.00 SGD 34.00 SGD 38.00 SGD 42.00 SGD 46.00 SGD |
5 - 10 Working Days |
2S. SHIPPING ZONE S - UNITED ARAB EMIRATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
56.90 SGD 99.80 SGD 175.55 SGD 203.90 SGD 227.50 SGD 250.00 SGD 272.60 SGD 295.10 SGD |
5 - 10 Working Days |
2T. SHIPPING ZONE T - CANADA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress - International |
0kg - 1kg 1kg - 2kg |
42.85 SGD 68.90 SGD |
7 - 10 Working Days |
| UPS Worldwide Expedited |
2kg - 3kg |
118.30 SGD |
7 - 10 Working Days |
| Qxpress - International |
3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
130.70 SGD 141.00 SGD 160.60 SGD 183.20 SGD 205.90 SGD |
7 - 10 Working Days |
*Estimated delivery time may differ due to customs clearance.
For local shipping information, click here.
3. ORDER TRACKING
4. DELIVERY REQUEST
Please leave any requests in the memo during checkout so that all requests can be seen by our warehouse staffs when packing the order.
As we ship out parcels fast, requests sent via other channels (email, online contact form) might not reach the warehouse team before the parcel is sent out.
We hope to seek your understanding towards this matter, and thank you for your support towards US Clinicals! :)
Should you have any other inquiry or would like to ship to a country not listed above, do contact us at usc@hibeau.com or fill in the contact form on our 'Contact Us' page.