International Orders
1. ORDER PROCESSING
- For all orders placed before 8am on a working day, parcels will be shipped out from our warehouse on the same day.
- For all orders placed after 8am on a working day, parcels will be shipped out from our warehouse on the following (working) day.
- For all orders placed on a non-working day, parcels will be shipped out on the following (working) day.
2. INTERNATIONAL ORDER DELIVERY
- For all international orders, overseas purchasers are to ensure that the product can be lawfully imported to the destination country before placing any order. The recipient is also responsible for any custom fees or import duties that is imposed by their home country.
- Do note that we are unable to ship liquid products internationally. All orders will be refunded.
- For all shipments, a tracking number will be provided for each international order.
- Kindly refer to the respective shipping zones below for the delivery rates. Different delivery partners are engaged to ensure that all recipients enjoy the lowest shipping rates.
SHIPPING INFORMATION
2A. SHIPPING ZONE A - MALAYSIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
|
DHL-Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg
|
25.95 SGD 34.45 SGD 45.60SGD
|
10 - 24 Working Days |
| UPS Worldwide Expedited |
3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
57.65 SGD 66.30 SGD 72.00 SGD 78.35 SGD 84.90 SGD |
10 - 24 Working Days |
2B. SHIPPING ZONE B - SOUTH KOREA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
35.00 SGD 48.25 SGD 61.80 SGD 70.75 SGD 79.70 SGD 88.10 SGD 96.65 SGD 103.90 SGD |
6 - 8 Working Days |
2C. SHIPPING ZONE C - CHINA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL - Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
158.90 SGD 238.95 SGD 324.35 SGD 403.15 SGD 481.95 SGD 528.40 SGD 574.85 SGD 621.30 SGD |
7 - 10 Working Days |
2D. SHIPPING ZONE D - JAPAN
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
40.00 SGD 58.45 SGD 76.00 SGD 92.73 SGD 109.49 SGD 118.95 SGD 132.55 SGD 145.30 SGD |
6 - 8 Working Days |
2E. SHIPPING ZONE E - AUSTRALIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
40.80 SGD 59.40 SGD 76.95 SGD 93.70 SGD 110.45 SGD 119.90 SGD 133.50 SGD 146.25 SGD |
8 - 12 Working Days |
2F. SHIPPING ZONE F - NEW ZEALAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
39.85 SGD 58.45 SGD 76.00 SGD 92.75 SGD 109.50 SGD 118.95 SGD 132.55 SGD 145.30 SGD |
9 - 11 Working Days |
2G. SHIPPING ZONE G - HONG KONG
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
31.20 SGD 42.15 SGD 53.85 SGD 64.90 SGD 76.60 SGD 80.85 SGD 86.80 SGD 92.75 SGD |
6 - 9 Working Days |
2H. SHIPPING ZONE H - PHILIPPINES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
35.00 SGD 49.85 SGD 61.80 SGD 70.75 SGD 79.70 SGD 88.10 SGD 96.65 SGD 103.90 SGD |
8 - 17 Working Days |
2I. SHIPPING ZONE I - INDONESIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
36.30 SGD 52.35 SGD 65.35 SGD 75.45 SGD 85.45 SGD 95.00 SGD 104.60 SGD 113.00 SGD |
6 - 10 Working Days |
2J. SHIPPING ZONE J - UNITED STATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
49.20 SGD 62.15 SGD 81.65 SGD 92.90 SGD 105.70 SGD 136.70 SGD 148.55 SGD 160.30 SGD |
6 - 9 Working Days |
2K. SHIPPING ZONE K - DENMARK, SWEDEN, SWITZERLAND, FINLAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
45.85 SGD 53.25 SGD 69.20 SGD 88.90 SGD 110.90 SGD 124.15 SGD 137.35 SGD 80.50 SGD |
7 - 10 Working Days |
2L. SHIPPING ZONE L - BELGIUM, FRANCE, GERMANY
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
43.05 SGD 49.30 SGD 64.05 SGD 74.05 SGD 81.65 SGD 102.60 SGD 114.80 SGD 127.05 SGD |
4 - 10 Working Days |
2M. SHIPPING ZONE M - UNITED KINGDOM
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
44.15 SGD 50.55 SGD 65.65 SGD 75.95 SGD 83.70 SGD 105.20 SGD 117.75 SGD 130.25 SGD |
7 - 10 Working Days |
2N. SHIPPING ZONE N - BRUNEI (Only Brunei Darussalam)
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
35.00 SGD 49.85 SGD 61.80 SGD 70.75 SGD 79.70 SGD 88.10 SGD 96.65 SGD 103.90 SGD |
4 - 10 Working Days |
2O. SHIPPING ZONE O - CAMBODIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL-Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
50.00 SGD 72.35 SGD 98.35 SGD 119.80 SGD 141.20 SGD 157.30 SGD 173.35 SGD 189.45 SGD |
6 - 9 Working Days |
2P. SHIPPING ZONE P - LAOS, MYANMAR
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL-Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
50.00 SGD 72.35 SGD 98.35 SGD 119.80 SGD 141.20 SGD 157.30 SGD 173.35 SGD 189.45 SGD |
5 - 9 Working Days |
2Q. SHIPPING ZONE Q - BANGLADESH, PAKISTAN, SRI LANKA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL-Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
50.00 SGD 72.35 SGD 98.35 SGD 119.80 SGD 141.20 SGD 157.30 SGD 173.35 SGD 198.45 SGD |
5 - 9 Working Days |
2R. SHIPPING ZONE R - THAILAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| UPS Worldwide Expedited |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
35.00 SGD 49.85 SGD 61.80 SGD 70.75 SGD 79.70 SGD 88.10 SGD 96.20 SGD 103.90 SGD |
5 - 10 Working Days |
2S. SHIPPING ZONE S - UNITED ARAB EMIRATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
81.40 SGD 120.80 SGD 152.90 SGD 187.55 SGD 219.80 SGD 234.50 SGD 256.40 SGD 278.25 SGD |
5 - 10 Working Days |
2T. SHIPPING ZONE T - CANADA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx International Priority |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
45.75 SGD 57.85 SGD 76.00 SGD 86.50 SGD 98.40 SGD 127.25 SGD 138.25 SGD 149.20 SGD |
7 - 10 Working Days |
*Estimated delivery time may differ due to customs clearance.
For local shipping information, click here.
3. ORDER TRACKING
4. DELIVERY REQUEST
Please leave any requests in the memo during checkout so that all requests can be seen by our warehouse staffs when packing the order.
As we ship out parcels fast, requests sent via other channels (email, online contact form) might not reach the warehouse team before the parcel is sent out.
We hope to seek your understanding towards this matter, and thank you for your support towards US Clinicals! :)
Should you have any other inquiry or would like to ship to a country not listed above, do contact us at usc@hibeau.com or fill in the contact form on our 'Contact Us' page.