International Orders
1. ORDER PROCESSING
- For all orders placed before 8am on a working day, parcels will be shipped out from our warehouse on the same day.
- For all orders placed after 8am on a working day, parcels will be shipped out from our warehouse on the following (working) day.
- For all orders placed on a non-working day, parcels will be shipped out on the following (working) day.
2. INTERNATIONAL ORDER DELIVERY
- For all international orders, overseas purchasers are to ensure that the product can be lawfully imported to the destination country before placing any order. The recipient is also responsible for any custom fees or import duties that is imposed by their home country.
- Do note that we are unable to ship liquid products internationally. All orders will be refunded.
- For all shipments, a tracking number will be provided for each international order.
- Kindly refer to the respective shipping zones below for the delivery rates. Different delivery partners are engaged to ensure that all recipients enjoy the lowest shipping rates.
SHIPPING INFORMATION
2A. SHIPPING ZONE A - MALAYSIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
|
Janio |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg |
10.50 SGD 17.20 SGD 24.00 SGD 30.70 SGD |
3 - 6 Working Days |
| Singpost |
4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
37.30 SGD 40.10 SGD 43.00 SGD 45.90 SGD |
6 - 11 Working Days |
2B. SHIPPING ZONE B - SOUTH KOREA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
13.00 SGD 17.00 SGD 20.00 SGD 23.00 SGD 26.00 SGD 29.00 SGD 32.00 SGD 35.00 SGD |
4 - 5 Working Days |
2C. SHIPPING ZONE C - CHINA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Aramex |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
79.70 SGD 109.70 SGD 139.80 SGD 169.80 SGD 199.80 SGD 229.80 SGD 259.90 SGD 290.00 SGD |
9 - 20 Working Days |
2D. SHIPPING ZONE D - JAPAN
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
25.00 SGD 40.00 SGD 44.40 SGD 48.20 SGD 52.00 SGD 55.60 SGD 59.20 SGD 62.70 SGD |
6 - 8 Working Days |
2E. SHIPPING ZONE E - AUSTRALIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg |
29.00 SGD 46.50 SGD |
8 - 11 Working Days |
| Aramex |
2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
68.60 SGD 82.70 SGD 96.80 SGD 110.90 SGD 125.00 SGD 139.10 SGD |
5 - 8 Working Days |
2F. SHIPPING ZONE F - NEW ZEALAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg |
36.70 SGD 61.80 SGD |
9 - 10 Working Days |
| Aramex |
2kg - 3kg 3kg - 4kg 4kg - 5kg |
85.30 SGD 103.30 SGD 121.20 SGD |
4 - 8 Working Days |
| SF Express |
5kg - 6kg 6kg - 7kg 7kg - 8kg |
136.50 SGD 149.60 SGD 162.60 SGD |
3 - 9 Working Days |
2G. SHIPPING ZONE G - HONG KONG
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| SF Express |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
43.40 SGD 61.90 SGD 80.50 SGD 99.00 SGD 117.60 SGD 130.90 SGD 144.20 SGD 157.50 SGD |
3 - 9 Working Days |
2H. SHIPPING ZONE H - PHILIPPINES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Janio |
0kg - 1kg 1kg - 2kg 2kg - 3kg |
19.70 SGD 32.10 SGD 46.80 SGD |
4 - 10 Working Days |
| Aramex |
3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg |
58.20 SGD 67.60 SGD 77.10 SGD 86.60 SGD |
5 - 8 Working Days |
| Qxpress |
7kg - 8kg |
93.90 SGD |
6 - 10 Working Days |
2I. SHIPPING ZONE I - INDONESIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg 2kg - 3kg |
16.10 SGD 28.10 SGD 40.00 SGD |
4 - 9 Working Days |
| Singpost |
3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
51.10 SGD 55.90 SGD 60.60 SGD 65.40 SGD 70.10 SGD |
6 - 8 Working Days |
2J. SHIPPING ZONE J - UNITED STATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg |
39.00 SGD |
6 - 9 Working Days |
| FedEx |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
56.20 SGD 74.40 SGD 85.50 SGD 97.90 SGD 126.00 SGD 137.50 SGD 149.00 SGD |
3 - 4 Working Days |
2K. SHIPPING ZONE K - DENMARK, SWEDEN, SWITZERLAND, FINLAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
43.90 SGD 52.40 SGD 68.70 SGD 80.80 SGD 90.30 SGD 112.20 SGD 126.10 SGD 139.90 SGD |
2 - 4 Working Days |
2L. SHIPPING ZONE L - BELGIUM, FRANCE, GERMANY
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| FedEx |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
41.30 SGD 48.70 SGD 64.00 SGD 74.90 SGD 83.60 SGD 104.60 SGD 117.50 SGD 130.40 SGD |
2 - 4 Working Days |
2M. SHIPPING ZONE M - UNITED KINGDOM
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg |
32.20 SGD |
6 - 10 Working Days |
| FedEx |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
48.70 SGD 64.00 SGD 74.90 SGD 83.60 SGD 104.50 SGD 117.50 SGD 130.40 SGD |
3 - 4 Working Days |
2N. SHIPPING ZONE N - BRUNEI (Only Brunei Darussalam)
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg |
28.10 SGD |
8 - 16 Working Days |
| Aramex |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
39.20 SGD 48.70 SGD 58.20 SGD 67.70 SGD 77.10 SGD 86.60 SGD 96.10 SGD |
6 - 8 Working Days |
2O. SHIPPING ZONE O - CAMBODIA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Aramex |
0kg - 1kg 1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
39.70 SGD 53.80 SGD 67.90 SGD 82.00 SGD 96.10 SGD 110.20 SGD 124.30 SGD 138.40 SGD |
4 - 8 Working Days |
2P. SHIPPING ZONE P - LAOS, MYANMAR
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL |
0kg - 1kg |
49.40 SGD |
2 - 4 Working Days |
| Aramex |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg |
67.40 SGD 85.30 SGD 103.30 SGD 121.20 SGD 139.20 SGD |
4 - 8 Working Days |
| Singpost |
6kg - 7kg 7kg - 8kg |
153.50 SGD 165.20 SGD |
2 - 6 Working Days |
2Q. SHIPPING ZONE Q - BANGLADESH, PAKISTAN, SRI LANKA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| DHL |
0kg - 1kg |
48.40 SGD |
2 - 4 Working Days |
| ARAMEX |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg |
67.40 SGD 85.30 SGD 103.30 SGD 121.20 SGD 139.20 SGD |
4 - 8 Working Days |
| Singpost |
6kg - 7kg 7kg - 8kg |
153.50 SGD 165.20 SGD |
2 - 6 Working Days |
2R. SHIPPING ZONE R - THAILAND
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qexpress |
0kg - 1kg 1kg - 2kg |
18.90 SGD 28.90 SGD |
4 - 6 Working Days |
| Singpost |
2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
40.50 SGD 44.40 SGD 48.20 SGD 53.50 SGD 58.70 SGD 63.90 SGD |
5 - 7 Working Days |
2S. SHIPPING ZONE S - UNITED ARAB EMIRATES
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qxpress |
0kg - 1kg 1kg - 2kg |
53.90 SGD 96.80 SGD |
6 - 9 Working Days |
| Aramex |
2kg - 3kg 3kg - 4kg 4kg - 5kg |
139.80 SGD 169.80 SGD 199.80 SGD |
4 - 8 Working Days |
| FedEx |
5kg - 6kg 6kg - 7kg 7kg - 8kg |
225.70 SGD 245.70 SGD 269.30 SGD |
2 - 3 Working Days |
2T. SHIPPING ZONE T - CANADA
| Delivery Company | Conditions |
Delivery Costs (Excludes Duties & Taxes) |
Estimated Delivery Time |
| Qexpress |
0kg - 1kg |
39.90 SGD |
7 - 10 Working Days |
| FedEx |
1kg - 2kg 2kg - 3kg 3kg - 4kg 4kg - 5kg 5kg - 6kg 6kg - 7kg 7kg - 8kg |
55.80 SGD 73.80 SGD 84.90 SGD 97.20 SGD 125.00 SGD 136.40 SGD 147.80 SGD |
3 - 4 Working Days |
*Estimated delivery time may differ due to customs clearance.
For local shipping information, click here.
3. ORDER TRACKING
4. DELIVERY REQUEST
Please leave any requests in the memo during checkout so that all requests can be seen by our warehouse staffs when packing the order.
As we ship out parcels fast, requests sent via other channels (email, online contact form) might not reach the warehouse team before the parcel is sent out.
We hope to seek your understanding towards this matter, and thank you for your support towards US Clinicals! :)
Should you have any other inquiry or would like to ship to a country not listed above, do contact us at usc@hibeau.com or fill in the contact form on our 'Contact Us' page.